Coronavirus 2019 (COVID-19) 

The safety and well-being of Girls and volunteers is of paramount importance during all Girl Scout activities, especially the Girl Scout Cookie Program. In the past few days, we have learned that many schools in our Council are closing for one to four weeks. Churches and community centers are also cancelling in-person gatherings and meetings.

The fast-changing landscape from the impact of COVID-19 will continue to impact our “normal” way of operating and the way we all do Girl Scouting; but I’m confident we can adjust, innovate and do our part to help our communities. Given the emerging importance of social distancing, the Council has made the decision to suspend or delay all activities starting Tuesday, March 17th through Sunday, April 19.

Girl Scouts of Northeastern New York shares the following announcement for closures and cancellations beginning Tuesday, March 17:

GSNENY Service Centers
All council service centers and offices will be closed to the public effective, Tuesday, March 17 through Sunday, April 19. Our staff will be working remotely and will be available to support you by phone, email or virtual means.

All Council stores will be closed effective, Tuesday March 17 through Sunday, April 19. While our stores are closed, please feel free to check out our GSNENY Girl Scout Shop or contact us at for merchandise needs. We will provide free shipping within in our Council footprint on orders made online or emailed to us. A code to use for shipping will be emailed to you in a follow-up message.

All service units and troops should suspend all in-person gatherings, meetings and events effective Tuesday, March 17 through Sunday, April 19.


All in-person council-sponsored events, activities, trainings and mobile programming are canceled beginning Tuesday, March 17, through Sunday, April 19. Girl Scouts of Northeastern New York will issue refunds or credits for cancelled program events, trainings, activities and facility rentals.

2020 Cookie Season
The start of the second half of the 2020 Cookie Program that begins with the distribution of initial order cookies at the “Count and Go” will be delayed by at least four weeks. Other associated dates for booth sales and ACH sweeps will be similarly adjusted. We will communicate further on this once we have firm dates for all activities, including Count & Go. We fully intend to complete this year’s Cookie Program and will provide needed support to troops, so they are successful in reaching their goals. Please check the GSNENY Cookie Page or contact the Product Sales Team at for more information.

Property Rentals
Facility rentals beginning on Tuesday, March 17 will be canceled through Sunday, April 19.

Based on prevailing conditions and/or government directives, the timeline will be evaluated and modified as needed.

Our Member Care Desk remains available to assist you during regular business hours. or call 518-489-8110.