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ServiceCenters

Service Center Locations and Hours

Albany Service Center
8 Mountain View Avenue
Albany, NY 12205

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Phone number: (518) 489-8110

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Fax number: (518) 489-8065


Plattsburgh Service Center
13 Latour Avenue – Suite 110
Plattsburgh, NY 12901

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Phone number: (518) 563-1560

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Fax number: (518) 563-5003


Queensbury Service Center
213 Meadowbrook Road
Queensbury, NY 12804

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Phone number: (518) 792-0947

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Fax number: (518) 792-4310

 

Hours:
Virtually (Email & Phone)
9:00 am – 5:00 pm, Monday - Thursday
9:00 am - 3:00 pm, Friday
In-Person – 10:00 am – 2:00 pm, Tuesday - Thursday


In-person visits are by APPOINTMENT ONLY. Social distancing and masks will be required for all visitors to the office. To schedule an appointment please call 518-489-8110 or email Member Care.


Store Hours are Tuesday-Thursday 10:00 am - 2:00 pm Curbside Pick up in Albany only. Please call the store at 518.489.8110 extension 105 for payment and to schedule a pick-up time from the Albany council location.